^{Tickets can be purchased online through Ticketmaster, or for assistance, please call the contact numbers below.}

^{Please note, accessible seating is available for any patron with access needs, not just those who use wheelchairs.}

^{For more information on Ticketmaster accessible seating bookings, including companion card information please see HERE}

<sup>ONLINE: 
On the Ticketmaster event page click the ‘All Ticket Types’ drop down box and select 'Accessible Tickets'. 

VIA PHONE:
Ticketmaster: 1300 446 925 or;
Select Option 1 to talk to a Ticketmaster representative: (03) 8537 7677.</sup>

^{These contact details are reserved for patrons with accessibility requirements and companion card holders.} 

^{Service Hours: Monday – Friday 9.00am – 5.00pm AEDT ONLY.}

^{For accessibility bookings we endeavour to arrange access to the road closure area in Rosslyn St at the back of the venue.}

^{Please note that spaces are limited and patrons are required to contact Festival Hall administration to arrange this prior to the event date at admin@festivalhall.com.au.}

^{Companion Cards are accepted for Festival Hall events. Your valid Companion Card must be shown to staff on the event night.}

^{Accessibility entry onto the main floor is via DOOR 6.}

^{Alternatively, if prior arrangements are made, access can be arranged via Rosslyn St for those patrons with GA Floor tickets.}

^{There is a platform located on the main GA floor area for accessibility patrons if they wish to use it. There is a limited capacity for this platform area, so please ensure you purchase accessibility tickets to ensure that a space is reserved for yourself and one friend.}

^{For ambulatory patrons or other needs, we have seating available in the wing areas. Patrons in these areas would be required to navigate stairs to access facilities.}

^{Entry into the Balcony and the wing areas are accessed via stairs only.}

^{There is an accessible toilet located next to the Door 6 entry. Ambulant toilet cubicles are in our main toilets.}

^{Guide/support dogs are welcome at Festival Hall. If you require information on bringing your support dog into the Venue, please contact us at admin@festivalhall.com.au}

^{Due to the noise levels of some shows, you may like to consider an alternative aid for those events expected to be of a higher noise level.}